# FAQ

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<summary><strong>What is Click?</strong></summary>

Click is your all-in-one trading platform built for the Internet Capital Markets era. Seamlessly combining infrastructure-level speed with powerful analytics, it delivers an optimized experience for trading memecoins, token launches, and derivatives— all within one intuitive app

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<summary><strong>How secure is Click?</strong></summary>

[Click](http://click.trade) is **non-custodial**. You control your private keys and signing. Click never holds your funds.

Transactions are signed by you and executed **on-chain** using encrypted infrastructure and secure key management.

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<summary><strong>Is Click.Trade a crypto wallet?</strong></summary>

Yes - but it’s much more. Click is a non-custodial trading terminal and wallet in one. It anchors your crypto assets securely while giving you lightning-fast access to trading tools, analytics, AI-driven trade assistance, and our rewards ecosystem

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<summary><strong>Is Click decentralized?</strong></summary>

Completely. All trades and wallets are executed directly on-chain. We layer on infrastructure and tooling to enhance usability - but your funds and transactions remain fully decentralized and in your control.

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<summary><strong>Is Click free?</strong></summary>

Yes- there’s no charge to create or maintain your account. Fees apply only when you execute trades.

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<summary><strong>What is the Click Telegram Bot?</strong></summary>

The Click Telegram bot is a lightweight trading interface built for speed and reliability. It connects directly to Click’s infrastructure, letting you execute trades, monitor signals, and manage your wallet without leaving Telegram.

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<summary><strong>Can I send tokens to a</strong> <a href="http://click.trade/"><strong>Click</strong></a> <strong>wallet on Solana and sell them?</strong></summary>

Yes. You can deposit any Solana-based asset into your [Click](http://click.trade/) Solana wallet and trade it once the transaction is confirmed on-chain.

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<summary><strong>I transferred SOL, why don’t I see it?</strong></summary>

Your funds are **not lost**.

**Most common reasons:**

1. The transaction is still confirming. Check the transaction on [solscan.io](http://solscan.io). Some transfers take a few minutes to appear.
2. If transferring from a centralized exchange, the withdrawal may still be processing. This can take longer than on-chain transfers.
3. Confirm you are using the official [Click](http://click.trade) website or the official Telegram bot (@clickdottrade\_bot).

If the transaction is confirmed on Solscan and still not visible after a short wait, contact the official Click support channel with your transaction hash.

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<summary><strong>What slippage do you recommend?</strong></summary>

We recommend adjusting your slippage settings based on your individual trading style. Higher volatility may require higher slippage.&#x20;

While lower slippage can save you from unwanted entry position. If you frequently encounter timeouts or transaction failures due to "slippage exceeded", consider increasing your slippage percentage.&#x20;

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<summary><strong>What is Buy/Sell fee?</strong></summary>

Buy/Sell fee is paid to the network to prioritize your transaction and result in the fastest execution onchain. Set custom fee’s to your own liking.

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<summary><strong>What is MEV Protection?</strong></summary>

MEV Protection ensures that your transaction will be private and can't be attacked by MEV bots. By leveraging MEV Protection your transaction can't be detected in a mempool to be frontruned.

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<summary><strong>Why did transactions fail?</strong></summary>

1. **Slippage Exceeded:** During execution and/or simulation your set slippage % was exceeded. Increase your slippage or use retry button.
2. **Insufficient funds for fee’s:** You do not have enough SOL to execute the transaction. Ensure you have enough SOL in your wallet for your selected priority tip, network and tx fees.

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<summary><strong>How do I export my wallet?</strong></summary>

From  `/start`, go to Wallet. Click the View Seed button. From there,\
click Open Mini App. Accept the confirmation message and press "Reveal Seed\
Phrase". You can then import this seed phrase into any compatible wallet like Phantom,\
Rabby, or Solflare.

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<summary><strong>How do I import a wallet?</strong></summary>

You can import your own wallet via private key in Settings -> Wallets -> Import.&#x20;

Follow the prompts and acknowledge the warnings.

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<summary><strong>How can I cancel my limit orders?</strong></summary>

From the `/start` menu click on the Limit Orders button.&#x20;

You can close individual or all limit orders from this menu.

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<summary><strong>Why is copy trading not working?</strong> </summary>

* Confirm you’ve activated the copy trade module by clicking
* Confirm you have the appropriate target wallet set up
* Review solscan.io to ensure your target wallet is trading in supported pools: *Pumpswap, Raydium AMM, CLMM, Meteora and Jup Routed Trades.*<br>

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