> For the complete documentation index, see [llms.txt](https://docs.click.trade/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.click.trade/product-docs-korean/getting-started/faq.md).

# FAQ

<details>

<summary><strong>What is Click?</strong></summary>

Click is your all-in-one trading platform built for the Internet Capital Markets era. Seamlessly combining infrastructure-level speed with powerful analytics, it delivers an optimized experience for trading memecoins, token launches, and derivatives— all within one intuitive app

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<summary><strong>How secure is Click?</strong></summary>

[Click](http://Click.Trade) is **non-custodial**. You control your private keys and signing. Click never holds your funds.

Transactions are signed by you and executed **on-chain** using encrypted infrastructure and secure key management.

</details>

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<summary><strong>Is Click.Trade a crypto wallet?</strong></summary>

Yes - but it’s much more. Click is a non-custodial trading terminal and wallet in one. It anchors your crypto assets securely while giving you lightning-fast access to trading tools, analytics, AI-driven trade assistance, and our rewards ecosystem

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<summary><strong>Is Click decentralized?</strong></summary>

Completely. All trades and wallets are executed directly on-chain. We layer on infrastructure and tooling to enhance usability - but your funds and transactions remain fully decentralized and in your control.

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<summary><strong>Is Click free?</strong></summary>

Yes- there’s no charge to create or maintain your account. Fees apply only when you execute trades.

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<summary><strong>What is the Click Telegram Bot?</strong></summary>

The Click Telegram bot is a lightweight trading interface built for speed and reliability. It connects directly to Click’s infrastructure, letting you execute trades, monitor signals, and manage your wallet without leaving Telegram.

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<details>

<summary><strong>Can I send tokens to a</strong> <a href="http://click.trade/"><strong>Click</strong></a> <strong>wallet on Solana and sell them?</strong></summary>

Yes. You can deposit any Solana-based asset into your [Click](http://click.trade/) Solana wallet and trade it once the transaction is confirmed on-chain.

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<details>

<summary><strong>I transferred SOL, why don’t I see it?</strong></summary>

Your funds are **not lost**.

**Most common reasons:**

1. The transaction is still confirming. Check the transaction on [solscan.io](http://solscan.io). Some transfers take a few minutes to appear.
2. If transferring from a centralized exchange, the withdrawal may still be processing. This can take longer than on-chain transfers.
3. Confirm you are using the official [Click](http://Click.Trade) website or the official Telegram bot (@clickdottrade\_bot).

If the transaction is confirmed on Solscan and still not visible after a short wait, contact the official Click support channel with your transaction hash.

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<details>

<summary><strong>What slippage do you recommend?</strong></summary>

We recommend adjusting your slippage settings based on your individual trading style. Higher volatility may require higher slippage.&#x20;

While lower slippage can save you from unwanted entry position. If you frequently encounter timeouts or transaction failures due to "slippage exceeded", consider increasing your slippage percentage.&#x20;

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<details>

<summary><strong>What is Buy/Sell fee?</strong></summary>

Buy/Sell fee is paid to the network to prioritize your transaction and result in the fastest execution onchain. Set custom fee’s to your own liking.

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<summary><strong>What is MEV Protection?</strong></summary>

MEV Protection ensures that your transaction will be private and can't be attacked by MEV bots. By leveraging MEV Protection your transaction can't be detected in a mempool to be frontruned.

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<details>

<summary><strong>Why did transactions fail?</strong></summary>

1. **Slippage Exceeded:** During execution and/or simulation your set slippage % was exceeded. Increase your slippage or use retry button.
2. **Insufficient funds for fee’s:** You do not have enough SOL to execute the transaction. Ensure you have enough SOL in your wallet for your selected priority tip, network and tx fees.

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<details>

<summary><strong>How do I export my wallet?</strong></summary>

From the `/start` menu click on the DCA Orders button. You can close individual or all DCA orders from this menu.

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<summary><strong>How do I import a wallet?</strong></summary>

You can import your own wallet via private key in Settings -> Wallets -> Import.&#x20;

Follow the prompts and acknowledge the warnings.

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<summary><strong>How can I cancel my limit orders?</strong></summary>

From the `/start` menu click on the Limit Orders button.&#x20;

You can close individual or all limit orders from this menu.

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<details>

<summary><strong>Why is copy trading not working?</strong> </summary>

* Confirm you’ve activated the copy trade module by clicking
* Confirm you have the appropriate target wallet set up
* Review solscan.io to ensure your target wallet is trading in supported pools: *Pumpswap, Raydium AMM, CLMM, Meteora and Jup Routed Trades.*<br>

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